LEGAL REFERENCE

Privacy Policy jo aapke liye likha gaya

12x5 par aapka khayal uth kar likha gaya privacy policy. Hum explain karte hain ki aapka personal information kaun rakhtaa hai, kaise use hota hai, aur aap apne...

Encryption-based protectionPakistan-compliant practicesTransparent data handling
12x5 Privacy Policy jo aapke liye likha gaya

Aapka information kaisa sambhala jata hai

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

SAWAL KA JAWAB

Privacy mein sawaal ho to contact karen

Agar privacy policy ke baare mein kuch samjh nahi aa raha ya aapko apne data ke baare mein poochna hai, to hum...

Email Support [email protected] par apna question bhej dein. Hum 24...
Live Chat Lobby mein chat button se directly hum se...
Account Settings Apne account ke Privacy section mein ja kar...
BHAROSA KI BATEN

Privacy policy par hum transparent hain

Hamara privacy policy simple likha gaya hai takeh aap samjh sakin ke aapka data kaun sambhalata hai. Hum encrypted connections use karte hain, local regulations follow karte hain...

SSL Encryption

Har transaction aur login 256-bit encryption se protected hota hai. Jab aap JazzCash ya Easypaisa se deposit karte ho, data...

Data Retention

Hum aapka account data utna hi samhaalte hain jitna zaroori hai. Deleted account ke baad, aapka personal info 90 din...

No Third-Party Sharing

JazzCash, Easypaisa, SadaPay, Raast — ye payment partners hain lekin aapka name, email ya phone number hum unhe nahi dete...

Account Verification

Withdrawal ke liye hum aapki identity verify karte hain takeh jhoothi claims na aa saken. Ye security measure sirf aapke...

Secure Withdrawal

Jab aap paise nikaalna chahte ho, hum aapke registered payment method par hi bhejte hain. Kisi aur account se money...

Transparency Report

Saale mein ek baar hum apne data-handling practices ko review karte hain aur kisi bhi change ko aapko notify karte...

Privacy policy ke alawa aur pages par kaun kaun se policies hain

12x5 par har policy clearly likha gaya hai aur sab mein consistency hai.

Terms of ServiceAapke account aur gameplay ke rules yahan likhe hain. Privacy policy se milta-julta language hai, same encrypted standards follow hote hain.
Payment Security PolicyJazzCash, Easypaisa, SadaPay aur Raast se jo deposits aur withdrawals hote hain, un ke liye separate security page hai jo privacy policy ke saath aligned hai.
Account Safety GuideAapka password, login details aur 2FA settings ko kaun sambhalata hai, ye sab privacy policy mein likha hai aur Account Safety page par detail diya gaya hai.
Responsible Play PolicyAgar aap apna account temporary band karna chahte ho, us ki process yahan likhi hai. Privacy policy mein ye likha hai ki aapka data kaise safe rahta hai band account mein.
Dispute ResolutionAgar koi complaint ho, us ko report karne se pehle aapka data kaisa handle hoga, ye privacy policy clarify karta hai. Dispute page par full process hai.
Cookie Policy12x5.net par jo cookies hote hain, un ke baare mein alag se likha hai. Privacy policy se connected rehta hai aur transparent rakhta hai kaunse tracking tools use hote hain.
Jurisdiction CompliancePakistan mein jahan local qanoon ijazat deta hai, hum wahaan services dete hain. Har regional policy ko privacy framework se link kiya gaya hai.
SAFEGUARDS IN PLACE

Aapke account ki suraksha ke bade qadam

12x5 ne privacy ko core feature banaya hai, sirf legal box nahi likha. Har transaction, har withdrawal aur har login session ko hum protect karte hain. JazzCash, Easypaisa...

Two-Factor Authentication Apna account mobile ya email se verify karte ho login...
Payment Method Verification JazzCash, Easypaisa, SadaPay ya Raast se first withdrawal ke time...
Session Timeout Agar aap 15 minute inactive rahe to session auto-logout ho...
Withdrawal Hold First withdrawal mein 24-48 ghante lag sakte hain verification complete...
IP Address Monitoring Agar aapka login location ya device suddenly badal jaye, hum...
Account Recovery Process Agar aap apna password forget kar do, recovery process easy...

Privacy policy ke baare mein zyada pooche jane wale sawaal

Hum sirf us information ko share karte hain jo legal zaroori hai. JazzCash, Easypaisa, SadaPay aur Raast — ye payment partners hain aur withdrawal ke time unhe account details dete hain. Marketing ya third party ka kaam nahi hota.

Haan. Jab aap JazzCash ya Easypaisa select karte ho, hum encrypted connection use karte hain. Aapka PIN ya OTP kabhi hamara server par store nahi hota. Payment gateway directly communicate karta hai dono sides mein.

Nahi. Aapka withdrawal history sirf aapke account mein visible hota hai. Hum withdrawal records secure rakhhte hain aur sirf tax authority ko dete hain agar local qanoon IJazat deta ho. Aapki consent ke bina kisi ko data nahi dete.

Account delete request dene ke baad, hum 30 din ka window dete hain aapke withdrawals verify karne ke liye. Phir sab personal info automatically delete ho jaata hai 90 din mein, sikhaye legal records ko chhod kar.

Haan, functionality aur security ke liye cookies use karte hain. Marketing cookies nahi hote. Session cookies se aapka login state maintain hota hai aur security cookies se fraud prevent hota hai. Cookie policy dekh sakthe ho separate page mein.

Agar koi bada change aaye privacy policy mein, hum email bhejte hain aapke registered email par. Minor updates ke liye dashboard notification milta hai. Aap khud bhi regularly check kar sakte ho aapke Account Settings mein Policy section mein.

Hum IP address check karte hain bas ye verify karne ke liye ke aap supported ilaqon mein ho. Location data store nahi hota; sirf access eligibility check hota hai. Ye privacy policy mein clear likha hai aur security ke liye zaroori hai.